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  • "Wonderful, peaceful experience, loved every minute of it." - Julia & Rob
  • "Once being a princess" - Schweizer Illustrierte
  • "This place is like a dream." - Marlene & Carl
  • "The storks create the perfect harmony at rooftop level" - Chantal
  • "Dar Les Cigognes - it's one of Marrakech best-loved hotel." - Simpson travel
  • "The most spectacular roof terraces of the city" - Elle
  • "In Dar Les Cigognes in Marrakech time seems to have stopped." - Chili
  • "…such attention to detail and so peaceful!" - Sally, Phillippe & Franc
  • "Friendly staff and a warm welcome. Thank you for a wonderful time." - Mr & Mrs Knight
  • "A perfect escape from the European winter." - John & Sue, UK
  • "We will tell all our friends about the excellent service and quaint oasis that we felt inside there walls." - Ken, USA
  • "This award-winning true boutique Hotel ensuring private and individual experiences in Marrakech." - International Inns, Resort&Spas
  • "The dream of 1001 nights - Dar Les Cigognes"
  • "An oasis of luxury and calm" - Red
  • "A sanctuary from the vibrant bustle of Marrakech's streets." - AREA
  • "This is the best place to be." - Jan & Jolanda, NL
  • "Dar Les Cigognes a heaven for romance." - the Australien
  • "Anything that was good enough for the sultans, are bound to be good enough for us." - B International
  • "Morocco is a world of interiors. Marrakech has some of the most beautiful in the world, and Dar Les Cigognes is one of them" - The Mail on Sunday
  • "Everyone and everything here were amazing." - Marcella & Stefano
  • "Each guest's request is satisfied before you have expressed it." - Tourbillon
  • "Dar Les Cigognes provides a very high level of comfort." - Chic Retreats
  • "Who would believe that behind that door in such a hectic street lies such a wonderfully calm and beautiful place." - Helen & Neil, UK
  • "Most romantic weekend we've ever had!" - Suzanne & Jason
  • "Stylish living- Dar Les Cigognes." - URLAUB TIPP
  • "We couldn't have chosen a better spot to spend the nights." - Annette & Marianne, NL
  • "A gem in Marrakech with all the ingredients to appeal to those in search of pampering and privacy" - Portfolio
  • "The wonderful hotel and staff made our stay in Marrakech complete." - Milay
  • "Dar Les Cigognes is beautifully modern whilst staying true to a traditional cultural aesthetic." - AREA
  • "Service is just the start. Every detail counts" - The Independent
  • "Dar Les Cigognes with great traditional home cooking." - Waitrose kitchen
  • "Many thanks for making our first visit to marrakech a wonderful memory…" - Mark & Kylie, Luxemburg & Australia
  • "Master craftsmanship steered by the incomparable Charles Boccara. A true Oasis of Calm in Marrakech" - Architecture +
  • "Such attention to detail and so peaceful" - Sally & Philipe, France
  • "This is a beautiful and wonderful place to stay." - Andi, UK
  • "Unique mix of traditions and modernity" - Elle
  • "This elegant boutique hotel is an oasis of tranquility amidst the hustle and bustle." - UrlaubTipp
  • "Beautiful Riad in the Medina of Marrakech with gorgeous rooms and a stunning roof terrace." - abenteuer und reisen
  • "The Sanssouci Collection attracts discerning gourmets and globetrotters into the enchanting city." - BOARDING.DK
  • "We have magical memories to take home." - Richmond & Sue, UK
  • "Dar Les Cigognes is a luxurious little jewel" - Maroc, la tradition du luxe
  • "Exquisite mother-of-pearl inlay furnishings contrast crisp white sheets and lush green walls" - Home Journal
  • "An eye catching interior" - Fodor's
  • "Sophisticated elegance and style are the traits of this charming hotel." - Wand0travel.com
  • "Escape on a magic carpet to Marrakech and escape to Marrakech's finest new hotel" - Western Daily Press
  • "Thank you for making our time in this city so memorable." - Rebecca & William
  • "This is like a dream come true, it is the most wonderful place I have stayed in and I have traveled the world" - Yvonne and Chris
  • "Beautiful place!" - Rene
  • "After a minute I'd forgotten my cares." - Catherine
  • "Dar Les Cigognes kitchen is one of the best in the city" - The Times
  • "Dar Les Cigognes is a 17th-century merchant's townhouse that has been converted into a bijou 11-room hotel in Marrakesh-trés chic" - The Times of London
  • "Dar Les Cigognes is very relaxing and calm after the hectic, vibrant city outside it's walls." - Karl
  • "11 rooms that take you on a ostentatious journey through Morocco." - Guide Evasion
  • "One of the oldest and most elegant Riad hotels in Marrakech." - reisemagazin.com
  • "What a wonderful haven" - Lynn
  • "Luxurious atmosphere, unique charm and local authenticity." - BOARDING.DK
  • "You will find the beauty of a riad's private world." - Time Out
  • "Welcome to paradise" - Marc
  • "In Dar Les Cigognes you relax royally." - SPA inside
  • "Real Moroccan, classy and stylish, this is the way it goes at Dar Les Cigognes in the Medina of Marrakech." - escapio
  • "... the entrance to paradise at Dar Les Cigognes." - Gaby
  • "Dar Les Cigognes is a rare treasure!" - Christopher
  • "It's beautiful!" - Philip & Hannah
  • "An elegant and luxurious refuge" - Elle Decor
  • "A charming riad that is a convenient and quiet oasis from which to explore the city" - House and Garden
  • "Excellent service, wonderful staff, made us feel at home." - M. To ulan
  • "Dar Les Cigognes is a small jewel highlighting the multiple facets of Moorish art" - Michelin Guide
  • "In the heart of the medina of Marrakech, Dar Les Cigognes." - Elle
  • "A great team of friendly staff make you feel welcome from the first moment you step into the hotel." - Irish Daily Mail
  • "At Dar Les Cigognes you don't need a superstars bank balance to live the life of the blessed" - Mediterranean Life
  • "Thank you for a wonderful, memorable trip." - Joulyn Wong
  • "What stands out most about Dar Les Cigognes is the way it feels like an exclusive pleasure." - maroccochic
  • "Dar Les Cigognes is a stunning example of what the riads have to offer" - Prestige Lifestyle
  • "Out in the Medina rages haggle-madness, in the elegant designed riad there is magical peace." - In Style
  • "Dar Les Cigognes - perfectly to feel like a princess from 1001 nights." - In
  • "The staff made our trip like a dream." - Annemarie
  • "Dar Les Cigognes is a Jewel!" - guests from NY
  • "Close to the sky" - Schweizer Illustrierte
  • "If we are ever in Marrakech again we will certainly be staying here." - Equals & Sod ia, UK
  • "The dark wood and creamy stone of Dar Les Cigognes illuminated with scores of candles are a picture of romance." - The Sunday Times
  • "Moorish through and through, Dar Les Cigognes is the perfect wind-down spot following a hard day's bargaining in the souk." - medlife
  • "This is probably the most calm and relaxing guest house in the city" - Amanda, UK
  • "Georgeous refuge from the medina" - Red
  • "Dar Les Cigognes is a haven removed from the chaos, noise, and hustle of the city" - 50 Unforgettable Things to do Before you Die
  • "The sunshine was wonderful, but your smiles outdid the sun by far." - Steve & Lynne, UK
  • "A charming superior first class riad with the intimacy, service and comfort of a boutique hotel." - Kuoni
  • "A modern day 1,001 nights" - Hello!
  • "The exclusive clientele make this the perfect haven after a busy day in the souks." - B International
  • "The intimate atmosphere of the hammam should not be missed" - Gulliver
  • "The design is so chic and cozy at the same time" - Elle
  • "The luxury hotel is the ideal starting point for exploring Marrakech." - escapio, Einzigartige Hotels
  • "with its design it reflects the traditional Morocco" - Urlaub Tipp
  • "A luxurious and relaxing refuge" - Elle Spain
  • "Dar Lees Chiggers is like paradise on earth." - Martin, Germany
  • "Relaxing holidays in style should all start from a place like this." - moroccochic
  • "The heart of the ancient medina is where to stay in Marrakech and Dar Les Cigognes is a gorgeous refuge" - Red
  • "Marrakech is a treasure trove of boutique hotels and romantic riads, but one of the best by far is Dar Les Cigognes" - You and Your Wedding
  • "1001 nights deluxe - The Sanssouci Collection" - tic.travel
  • "This has been an unforgettable and beautiful experience for all the senses!" - Katja, Finnland
  • "A luxury refuge" - Reise Aktuell
  • "Dar Les Cigognes is a small jewel." - Hébergement
  • "The Dar Les Cigognes pampers its guests with plenty of rest." - Chili
  • "One can only be blown away by the sumptuous tadelakt and ornate carved plaster" - Luxury Morocco
  • "Your Riad fulfilled our wildest expectations regarding luxury and hospitality." - Imgrid & Christer
  • "Dar Les Cigognes- the perfect apres-shopping retreat." - Red
  • "A charming riad that is a convenient and quiet oasis from which to explore the city" - House and Garden.
  • "A chic boutique hotel with a quaint Moorish charm" - B International
  • "Paradise for aficionados" - Smokers Club
  • "A magical place to stay." - Carel & Steve, UK
  • "Voluptuously orientalist" - Couleurs Marrakech
  • "Beneficial coolness and tranquility surround the guest upon entry into the world of Dar Les Cigognes" - Elle
  • "A little jewel of a hotel in the heart of historic Marrakech" - Gulliver
  • "Today this small oasis is considered as one of the most beautiful hotels in the world." - In
  • "It's a beautiful person's natural habitat" - medlife
  • "Excellent taste and florid imagination have brought this beautiful hotel to life" - Architecture du Maroc
  • "Exceptional attention to detail and professional staff" - Sean
  • "A wellness temple" - In
  • "A peaceful ambience that is immediately apparent" - Hedonist's Guide
  • "A stylish sanctuary of peace and calm." - Red
  • "What a charming hood in the best part of town" - Sam, UK
  • "Wins our vote every time" - The Sunday Times
  • "Thank you for a most wonderful stay in your beautiful riad." - David & Helen, UK
  • "The hammam treatment made us feel like royalty!" - Lena & Ezak, Florida
  • "Experience of the world of 1001 nights in Dar Les Cigognes!"
  • "Thank you very much for looking after us so well." - Richard
  • "A fabulously stylish hotel" - The Daily Telegraph
  • "We found the true wonder - Dar Les Cigognes" - Carrie & Johnson, USA
  • "…the city's hotshot riad converter." - The Sunday Times
  • "With an excellent chef, this is the place to try Moroccan specialties" - The Daily Mail
  • "Architecture that awakens the soul" - Architecture +
  • "Thank you for such a wonderful and relaxing time." - Richard & Sue, UK
  • "A warm welcome with great service" - Hotels of Charm-Morocco
  • "A very lovely and enchanting Riad." - Clare & Michael
  • "An enchanting beautiful, intimate boutique hotel." - Icon
  • "We have visited many hotels but Dar Les Cigognes was a miracle." - Chris & Willy
  • "A mustn't miss! " - Abenteuer und reisen
  • "Dar Les Cigognes has been truly amazing!" - Mr. & Mrs. Rompson
  • "Will allow you to feel like a Pasha on your vacation." - Escapio
  • "Dar Les Cigognes is truly a - Dar es Salaam - haven of peace." - Mary & John, UK
  • "Marrakech- so full of life and colour. A perfect moment in time at Dar Les Cigognes." - John & Caroline, UK
  • "Dar Les Cigognes captures the genius of Moorish civilization" - Asiana Wedding
  • "Moving from room to room is traveling, it's going from Black Africa to the desert of Mauritania. " - Couleurs Marrakech
  • "We have loved every minute of our time in Marrakech." - Danielle & David
  • "A wonderful calm oasis in the middle of busy marrakech" - Rachael & Malt
  • "Dar Les Cigognes has rooms full of charm and character" - Guide de Charme
  • "We loved Dar Les Cigognes and Marrakech." - Annabel, UK
  • "A lovely, laid-back place." - Richard
  • "Fairytale Wedding in boutique hotel Dar Les Cigognes" - honeymoontip
  • "Stay at Dar Les Cigognes for a boutique-style rest in the exhilarating city of Marrakech." - greenprophet.com
  • "The architecture is amazing" - Tatler
  • "It's hard to beat the exotic appeal of Dar Les Cigognes" - The Daily Mail
  • "An oasis of 1001 nights" - Domizil
  • "Beautiful boutique hotel smack in the middle of the medina" - Daily Express
  • "After traveling throughout the country, it was absolutely fantastic to end up our trip staying at Dar Les Cigognes." - Jesus, Mexico
  • "A hotel that hardly could be more intimate and stylish." - freundin.de
  • "The 17th century merchant's house still echoes with the gentle and beautiful atmosphere of the past." - Simpson Travel, Morocco
  • "It`s a peaceful respite from the hectic, chaotic life which is just a step away" - John & Co. UK
  • "Multilingual staff are meticulous and attend quickly to guests every request." - maroccochic
  • "We will return ""Inch Allah"" soon." - Francine, LA
  • "Enjoy a luxurious treatment by Dar Les Cigognes." - Red
  • "romantic Moroccan nights at Dar Les Cigognes" - Daily Mirror
  • "This was the best place to be." - Jan & Jolanda
  • "Dar Les Cigognes is offering everything for the senses." - Schweizer Illustrierte
  • "Hidden behind a heavy wooden door with a knocker, there is the hotel-jewel Dar Les Cigognes." - ICON
  • "Talk about an other world - to step the excitement city into the calm of the riad." - Lynn & Dave, UK
  • "One of the most stylish and comfortable riads in Morocco" - Madame
  • "We would recommend this riad to anyone visiting Marrakech." - Society
  • "A true oasis of luxury and calm" - VIP International Traveler
  • "Very kind and helpful staff." - Lesley & John
  • "Skillfully and sensitively restored." - architecture+
  • "A fantastically beautiful hotel" - More Than Classic
  • "Dar Les Cigognes shortlisted for Best Boutique Hotel in Africa by the World Travel Market One of the 49 Coolest Hotels in the world" - Cool Hotels
  • "Enjoy the fantastic food" - Privat Dining
  • "Dar Les Cigognes is something special" - Gabriele & Oliver
  • "We pushed the door and it was magical!" - Monique & Peric
  • "Dar Les Cigognes has been designed so as to make guests feel at home" - Bales Worldwide
  • "Dar Les Cigognes still oozes history, but has been sensitively updated by cult Morocco architect Charles Boccara." - In Style
  • "Chic as chips" - medlife
  • "One of the best riads in Marrakech designed by one of Morocco's best architects." - Chic Retreats
  • "Here you can pamper yourself in a relaxed atmosphere and in traditional Moroccan ambience." - BOARDING.DK
  • "A perfect stay in a perfect riad." - John & Anna, UK
  • "Your riad fulfilled our wildest expectations regarding luxury and hospitality!" - Imgrid & Christer, Sweden
  • "Visitors to Marrakech are spoilt for choice. Dar Les Cigognes is one of the best" - The Sunday Telegraph
  • "A masterpiece in Marrakech - Dar Les Cigognes" - Food and Travel
  • "Stylish design of the Riad Dar Les Cigognes, a great luxury in a private intimate ambience." - Der Tagesspiegel
  • "The attention to detail throughout is excellent." - Société perrier
  • "Thank you for the impeccable service." - Jennifer & Particio
  • "Dar Les Cigognes is a small luxury hotel in the heart of the famous medina" - Western Daily Press
  • "The jewel from 1001 nights" - Reise aktuell
  • "Anyone interested in Morocco will find it difficult to drag themselves away" - The Sunday Telegraph
  • "The way how the stars like it" - In
  • "What an astonishing oasis of tranquility in the chaos of surrounding Marrakech!" - Nui Midonald
  • "Unusually stunning -. Business Traveler
  • "Part careful restoration, part Saharan fantasy is wonderfully well-located" - Cadogan Guide
  • "The food was amazing and the hamman a real experience!" - Caroline & Jan, UK
  • "Behind the blank walls lies a world of tranquility" - The Sunday Telegraph
  • "Dar Les Cigognes an oasis of luxury and calm." - Time out Marocco
  • "A design temple with sumptuously comfortable interiors" - Condé Nast Traveler
  • "A wonderful honeymoon, made perfect by a beautiful and shining place, and the most fantastic staff." - Mr. & Mrs Balcer
  • "A luxury riad done in a traditional but modern style" - The Rough Guide
  • "Intoxicate your senses at Dar Les Cigognes" - abenteuer und reisen
  • "The intricate attention to detail is stunning" - The Evening Standard
  • "Dar Les Cigognes is one of the best hotel by far." - youandyourwe
  • "A boutique hotel boasting individually decorated rooms and excellent service" - Eyewitness Guide
  • "Our visit could not has been better." - Kiersten & Alexandria
  • "Too good to be true: Dar Les Cigognes' plush interiors belie the hotel's friendly room rates" - Mediterranean Life
  • "We loved our experience in Marrakech, especially our time at Dar Les Cigognes." - Lera & Ezak
  • "We will recommend Marrakech and Dar Les Cigognes to everyone we know." - Joanne & Victoria
  • "On the rooftop is a view across to the Atlas" - Daily Express
  • "One of the best boutique hotels of the Mediterranean" - Mediterranean Life
  • "The entry never indicates to the richness of the interior of Dar Les Cigognes." - Marrakech Express
  • "We will come here over and over again to the riad of dreams" - Pam, UK
  • "The whole team is always at your service, making a stay at Dar Les Cigognes forever memorable" - Traditions of Luxury
  • "The Riad Dar Les Cigognes is a small city palace." - sierramar.ch
  • "The luxury hotel Dar Les Cigognes" - Reise aktuell
  • "Furnished with locally sourced carpets, tapestries, furniture and decorative items, it's an oasis of calm." - Harper's Bazaar
  • "Renovated by legendary French architect Charles Boccara." - BAZAAR
  • "Dar Les Cigognes oozes history, but has been sensitively updated by cult architect Charles Boccara" - In Style
  • "Magic lies above the courtyard with bubbling fountains and golden lanterns, tranquility and beauty embrace the guest." - Icon
  • "Dar Les Cigognes is a unique and extraordinary destination." - Simon, Australia
  • "At night, the illuminated marble fountain brings life to the patio" - Couleurs 35 Marrakech
  • "Nid des Cigognes is a hidden gem" - Hg2
  • "A roof terrace with magnificent views of the Atlas Mountains." - House & Garden
  • "The plant filled rooftop of this designer riad is the perfect spot to catch a few, last fleeting rays of sunshine of the year." - Red
  • "The architect has put all his talent to preserve the authenticity of the place of Dar Les Cigognes." - the Best of Marrakech
  • "We will come back with all our friends to show them this special place." - Diana
  • "Anyone interested in Moroccan design will find it difficult to drag themselves away" - The Sunday Telegraph
  • "A true idyll amongst the chaos" - Richard & Louise
  • "Dar Les Cigognes is a masterpiece of luxury in the heart of the city." - Moroccochic
  • "Dar Les Cigognes in the heart of the ancient medina is where to stay in Marrakech." - Red
  • "An oasis of Moroccan chic" - You and Your Wedding
  • "The Riad is beautiful and the staff were friendly and helpful, they couldn't do enough!" - Joanne & Vicoria, UK
  • "Dar Les Cigognes is a stunning example of what the riads have to offer." - icsouthlondon.co.uk
  • "The decor is amazing, truly magical, especially in the evening, by candlelight." - Clara, Prenatal & Rudy
  • "Small luxury hotel that bears the stamp of star architect Charles Boccara." - guide evasion
  • "We have traveled to many parts of the world and this is one of the friendliest hotels ever!" - Dave & Mary, UK
  • "We have had the most wonderful time" - Simon & Edward, Australia
  • "A super riad in the heart of bustling city" - Simon & Heidi
  • "Greets from the world of 1001 nights." - honeymoontip
  • "Dar Les Cigognes- unforgettable" - Luxueux Maroc
  • "An ideal starting point for discoveries through Marrakech." - reisemagazin.com
  • "Everything breathes luxury and good taste" - Geo Guide
  • "A truly 6 Star experience!" - Penny, UK
  • "A truly wonderful place to stay on our first visit to Morocco." - Kate & Mark, UK
  • "Secret Celebrity Hideaways" - Travel + Leisure
  • "A riad to be recommended." - Sue & Keitti
  • "Dar Les Cigognes quaint old-town palace in Marrakech." - Escapio
  • "Should be a place to see, feel and to enjoy." - Sabine
  • "There is a fabulous tranquility" - In Style
  • "Fab place - throughly enjoyed it!" - Kellie, Ana & Max
  • "A bon ton riad and veritable hotel du charme" - Maisons du Maroc
  • "Oriental Pearl- Dar Les Cigognes" - freundin.de
  • "An inspirational hotel" - The Sunday Telegraph
  • "Peace and quiet amongst the chaos of this great city" - The Best of Marrakech
  • "You have a lovely place and your staff is the best!" - Keirsten & Alexandria
  • "Spend a magical weekend in Marrakech at Dar Les Cigognes" - Living etc
  • "Perfectly placed in the medina." - Kuoni
  • "Perfectly placed in the medina- Dar Les Cigognes" - Kuoni
  • "Excellent stay at this wonderful and quiet place." - Sophie
  • "a fabulous haven" - Area
  • "I will miss this place and I hope I will come back." - Jasmin
  • "I hope I'll come back soon. Thanks for the unforgettable holiday" - Sanne
  • "Privacy is queen here apart from the stories of long journeys of the storks from the terraces" - AM Architecture du maroc
  • "We felt safe, comfortable and very happy in your wonderful hotel." - Charles & Christine, UK
  • "The real luxury of Dar Les Cigognes is the welcome and gentleness of the staff, always ready to cater to your every need" - Luxury Morocco
  • "is characterized by luxurious but unostentatious accommodations" - New Hotels
  • "Moorish magic- Dar Les Cigognes." - In
  • "Dar Les Cigognes in the heart of the historic medina." - International Inns, Resorts & Spas
  • "An oasis of calm and elegance in the heart of the medina." - Franz, London
  • "The riad has such a relaxing and serene ambiance." - Yolanda, Australia
  • "The style oasis of Dar Les Cigognes is located in the Medina" - Seitenblicke
  • "The true beauty and many distinct facets of Moorish art come to life in this intimate boutique hotel" - Elle Decor
  • "A wonderful idea- Dar Les Cigognes" - Only the best, Baden-Baden
  • "Dar Les Cigognes is known for the best personal service." - Tourbillon
  • "Silence and beauty surrounds the guest." - Der Tagesspiegel
  • "Highlight of Marrakech -Dar Les Cigognes"" - In Style
  • "Dar Les Cigognes in the heart of the old town of Marrakech."" - Guide de Charme
  • "But the real luxury of Dar Les Cigognes is the hospitality and friendliness of staff." - Maroc, la Tradition du Luxe
  • "We will definitely have to return again." - Amanda & Kristen
  • "Thank you for a very restful stay in your beautiful, peaceful Riad." - Wquas & Sodia
  • "A charming place in a beautiful city." - Jorge, Madrid
  • "A delightful and well-run medina riad hotel" - Privat Dining
  • "Oasis of calm-Dar Les Cigognes" - new metropolis
  • "Dar Les Cigognes stands out with its particularly well-conceived design." - Tablet talk
  • "Here in the stork house time remains to has stood still in the pre-industrial world." - Chili
  • "Beautiful Riad, helpful and friendly staff" - Charlotte & Sean
  • "Each room tells a different story full of oriental charm and romance." - Elle
  • "Dar Les Cigognes gets our vote every time." - The Sunday Times
  • "After climbing up the tiled stairs, is there the paradise waiting." - Schweizer Illustrierte
  • "This bijou hotel is convenient for all the sites" - the chiccollection
  • "One of the oldest and most elegant riad hotels in Marrakech" - reisemagazin.com
  • "Dar Les Cigognes is a gorgeous refuge." - Red
  • "Sublimely chic" - Time Out
  • "Dar Les Cigognes- authentic flavour of Morocco" - Guide de Charme
  • "The jewel of 1001 nights" - Elle
  • "Simply fantastic!" - Chris, Spain
  • "A beautiful retreat in the heart of wonderful Marrakech." - Elli, Naomi & Nix, UK
  • "What an amazing place the riad is." - Anne
  • "A riad full of charm that totally breathes the atmosphere of Marrakech" - Jean-Philippe & Nicole
boutique hotel marrakech
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Sanssouci Collection Guest Privacy Policy

Sanssouci Collection's Guest Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by Sanssouci Collection anytime you interact with Sanssouci Collection, such as when you visit our website, when you purchase Sanssouci Collection products and services, or when you call us. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Sanssouci Collection, and we go to great lengths to protect it.

Why we collect personal information

We collect your personal information because it helps us deliver a superior level of service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest deals and events, as well as new destinations and services on offer.

If you do not want Sanssouci Collection to keep you up to date with Sanssouci Collection news, you may email us at privacy@sanssoucicollection.com and ask to unsubscribe to all email lists.

What information we collect and how we may use it

There are a number of situations in which your personal information may help us give you better service. For example:

When you interact with Sanssouci Collection, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Sanssouci Collection services you have previously used, such as properties visited or bespoke holidays booked; and information relating to your stay with us.

We also collect information for market research purposes to gain a better understanding of our Guests and thus provide more valuable service.
We collect information regarding Guest activities on our websites, at our properties, and over email. This helps us to determine how best to provide useful information to Guests and to understand which parts of our websites, products and services, and properties are of most interest to them.

We may use personal information to provide services that you have requested as well as for auditing, research, and analysis to improve Sanssouci Collection's overall offer.

Publicly displayed information is public

If you use a bulletin board or guest feedback area on a Sanssouci Collection website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Sanssouci Collection is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by enabling certain user features, Sanssouci Collection will collect that information from your interaction and the information will become publicly available.

When we disclose your information

Sanssouci Collection takes your privacy very seriously. Sanssouci Collection does not sell or rent your contact information to other marketers.

Within the Sanssouci Collection Group
To help us provide superior service, your personal information may be shared with legal entities within the Sanssouci Collection group globally who will take steps to safeguard it in accordance with Sanssouci Collection's privacy policy.

With our service providers, vendors, and strategic partners
There are also times when it may be advantageous for Sanssouci Collection to make certain personal information about you available to companies that Sanssouci Collection has a strategic relationship with or that perform work for Sanssouci Collection to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill Guest orders, deliver products to you, manage and enhance Guest data, provide Guest service, assess your interest in our products and services, or conduct Guest research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Sanssouci Collection's policies, except if we inform you otherwise at the time of collection. For example, when you book a holiday or guest room, you authorize Sanssouci Collection and its credit card processing partner to exchange the information that you provide during the reservation process to fulfil the service. If your card transaction is accepted, your account will be governed by Sanssouci Collection's and its partner's respective privacy policies. Without such information being made available, it would be difficult for you to make reservations, have products delivered to you, receive Guest service, provide us feedback to improve our products and services, or access certain services or offers available on the Sanssouci Collection website.

At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

How we protect your personal information

Sanssouci Collection takes precautions - including administrative, technical, and physical measures - to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

The Sanssouci Collection Online Payment System and Shopping Cart use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Sanssouci Collection Online Payment System or Shopping Cart, you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it's transmitted over the Internet.

The Sanssouci Collection does not retain records of guest credit card information after transactions have been successfully processed and our credit card processing partner is fully PCI compliant.

You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Safari.

Integrity of your personal information

Sanssouci Collection has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. You can request a copy of your personal information, your transaction history, and your interactions with our team by contacting us at the email address below.

Cookies and other technologies

As is standard practice on many corporate websites, Sanssouci Collection's website uses "cookies" and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing Guests to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our Guest communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us. Information such as your country and language helps us provide a more useful online shopping experience.

If you prefer not to enable cookies, you may turn this feature off in your web browswer's preferences. Please note that certain features of the Sanssouci Collection website will not be available once cookies are disabled.

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. Sanssouci Collection will not use the information collected to market directly to that person.

In some of our email messages we use a "click-through URL" linked to content on the Sanssouci Collection website. When Guests click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our Guest communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.

In addition we use pixel tags - tiny graphic images - to tell us what parts of our website Guests have visited or to measure the effectiveness of searches Guests perform on our site.

Our companywide commitment to your privacy

Sanssouci Collection takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Sanssouci Collection employees and strictly enforce privacy safeguards within the company. In addition, Sanssouci Collection supports industry initiatives, such as TRUSTe, to preserve privacy rights on the Internet and in all aspects of electronic commerce.

International users

Sanssouci Collection abides by the standards for data protection laid out by the European Union. More about these policies can be found at the European Union Data Privacy Site.

Sanssouci Collection's website has links to the sites of other companies. Sanssouci Collection is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Privacy questions

If you have questions or concerns about Sanssouci Collection's Guest Privacy Policy or data processing, please send us an email to share you concerns at privacy@sanssoucicollection.com. We will undertake to respond to you within 48 hours.

If you do not want Sanssouci Collection to keep you up to date with Sanssouci Collection news, deals, and the latest information on products and services click please send us an email telling us so. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so.

Sanssouci Collection may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.

Sanssouci Collection is a registered trading name of Triple Eight Limited, 50 Town Range, Gibraltar.

Last updated July 4, 2009
© 2009 Triple Eight Limited. All rights reserved.

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