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  • "This was the best place to be." - Jan & Jolanda
  • "We have magical memories to take home." - Richmond & Sue, UK
  • "Dar Les Cigognes has been designed so as to make guests feel at home" - Bales Worldwide
  • "Dar Les Cigognes gets our vote every time." - The Sunday Times
  • "Who would believe that behind that door in such a hectic street lies such a wonderfully calm and beautiful place." - Helen & Neil, UK
  • "An oasis of luxury and calm" - Red
  • "One can only be blown away by the sumptuous tadelakt and ornate carved plaster" - Luxury Morocco
  • "Paradise for aficionados" - Smokers Club
  • "Thank you for the impeccable service." - Jennifer & Particio
  • "In Dar Les Cigognes in Marrakech time seems to have stopped." - Chili
  • "Dar Les Cigognes provides a very high level of comfort." - Chic Retreats
  • "A magical place to stay." - Carel & Steve, UK
  • "…the city's hotshot riad converter." - The Sunday Times
  • "Renovated by legendary French architect Charles Boccara." - BAZAAR
  • "Dar Les Cigognes is a small jewel highlighting the multiple facets of Moorish art" - Michelin Guide
  • "We felt safe, comfortable and very happy in your wonderful hotel." - Charles & Christine, UK
  • "A luxurious and relaxing refuge" - Elle Spain
  • "The hammam treatment made us feel like royalty!" - Lena & Ezak, Florida
  • "The real luxury of Dar Les Cigognes is the welcome and gentleness of the staff, always ready to cater to your every need" - Luxury Morocco
  • "The sunshine was wonderful, but your smiles outdid the sun by far." - Steve & Lynne, UK
  • "Anyone interested in Moroccan design will find it difficult to drag themselves away" - The Sunday Telegraph
  • "is characterized by luxurious but unostentatious accommodations" - New Hotels
  • "A truly 6 Star experience!" - Penny, UK
  • "Peace and quiet amongst the chaos of this great city" - The Best of Marrakech
  • "The riad has such a relaxing and serene ambiance." - Yolanda, Australia
  • "The entry never indicates to the richness of the interior of Dar Les Cigognes." - Marrakech Express
  • "Wonderful, peaceful experience, loved every minute of it." - Julia & Rob
  • "We have loved every minute of our time in Marrakech." - Danielle & David
  • "This bijou hotel is convenient for all the sites" - the chiccollection
  • "Oasis of calm-Dar Les Cigognes" - new metropolis
  • "This elegant boutique hotel is an oasis of tranquility amidst the hustle and bustle." - UrlaubTipp
  • "Georgeous refuge from the medina" - Red
  • "Dar Lees Chiggers is like paradise on earth." - Martin, Germany
  • "In the heart of the medina of Marrakech, Dar Les Cigognes." - Elle
  • "The wonderful hotel and staff made our stay in Marrakech complete." - Milay
  • "Exquisite mother-of-pearl inlay furnishings contrast crisp white sheets and lush green walls" - Home Journal
  • "A true idyll amongst the chaos" - Richard & Louise
  • "The food was amazing and the hamman a real experience!" - Caroline & Jan, UK
  • "1001 nights deluxe - The Sanssouci Collection" - tic.travel
  • "Part careful restoration, part Saharan fantasy is wonderfully well-located" - Cadogan Guide
  • "Oriental Pearl- Dar Les Cigognes" - freundin.de
  • "An ideal starting point for discoveries through Marrakech." - reisemagazin.com
  • "Dar Les Cigognes is a small luxury hotel in the heart of the famous medina" - Western Daily Press
  • "Dar Les Cigognes is a stunning example of what the riads have to offer." - icsouthlondon.co.uk
  • "Beautiful Riad in the Medina of Marrakech with gorgeous rooms and a stunning roof terrace." - abenteuer und reisen
  • "Dar Les Cigognes is a Jewel!" - guests from NY
  • "Thank you for a most wonderful stay in your beautiful riad." - David & Helen, UK
  • "Silence and beauty surrounds the guest." - Der Tagesspiegel
  • "We pushed the door and it was magical!" - Monique & Peric
  • "One of the best riads in Marrakech designed by one of Morocco's best architects." - Chic Retreats
  • "There is a fabulous tranquility" - In Style
  • "At Dar Les Cigognes you don't need a superstars bank balance to live the life of the blessed" - Mediterranean Life
  • "After climbing up the tiled stairs, is there the paradise waiting." - Schweizer Illustrierte
  • "Dar Les Cigognes is offering everything for the senses." - Schweizer Illustrierte
  • "Anyone interested in Morocco will find it difficult to drag themselves away" - The Sunday Telegraph
  • "We will tell all our friends about the excellent service and quaint oasis that we felt inside there walls." - Ken, USA
  • "A chic boutique hotel with a quaint Moorish charm" - B International
  • "Dar Les Cigognes in the heart of the old town of Marrakech."" - Guide de Charme
  • "Escape on a magic carpet to Marrakech and escape to Marrakech's finest new hotel" - Western Daily Press
  • "Very kind and helpful staff." - Lesley & John
  • "A very lovely and enchanting Riad." - Clare & Michael
  • "Dar Les Cigognes is truly a - Dar es Salaam - haven of peace." - Mary & John, UK
  • "Hidden behind a heavy wooden door with a knocker, there is the hotel-jewel Dar Les Cigognes." - ICON
  • "It's hard to beat the exotic appeal of Dar Les Cigognes" - The Daily Mail
  • "Once being a princess" - Schweizer Illustrierte
  • "Moorish magic- Dar Les Cigognes." - In
  • "We loved our experience in Marrakech, especially our time at Dar Les Cigognes." - Lera & Ezak
  • "A modern day 1,001 nights" - Hello!
  • "A stylish sanctuary of peace and calm." - Red
  • "Dar Les Cigognes an oasis of luxury and calm." - Time out Marocco
  • "We will return ""Inch Allah"" soon." - Francine, LA
  • "We will come here over and over again to the riad of dreams" - Pam, UK
  • "An inspirational hotel" - The Sunday Telegraph
  • "Welcome to paradise" - Marc
  • "A luxury riad done in a traditional but modern style" - The Rough Guide
  • "Privacy is queen here apart from the stories of long journeys of the storks from the terraces" - AM Architecture du maroc
  • "A bon ton riad and veritable hotel du charme" - Maisons du Maroc
  • "Beneficial coolness and tranquility surround the guest upon entry into the world of Dar Les Cigognes" - Elle
  • "Beautiful place!" - Rene
  • "In Dar Les Cigognes you relax royally." - SPA inside
  • "What a charming hood in the best part of town" - Sam, UK
  • "At night, the illuminated marble fountain brings life to the patio" - Couleurs 35 Marrakech
  • "The attention to detail throughout is excellent." - Société perrier
  • "Dar Les Cigognes- the perfect apres-shopping retreat." - Red
  • "This is probably the most calm and relaxing guest house in the city" - Amanda, UK
  • "The architecture is amazing" - Tatler
  • "Highlight of Marrakech -Dar Les Cigognes"" - In Style
  • "Each guest's request is satisfied before you have expressed it." - Tourbillon
  • "An enchanting beautiful, intimate boutique hotel." - Icon
  • "Behind the blank walls lies a world of tranquility" - The Sunday Telegraph
  • "A riad full of charm that totally breathes the atmosphere of Marrakech" - Jean-Philippe & Nicole
  • "Voluptuously orientalist" - Couleurs Marrakech
  • "The architect has put all his talent to preserve the authenticity of the place of Dar Les Cigognes." - the Best of Marrakech
  • "Here in the stork house time remains to has stood still in the pre-industrial world." - Chili
  • "Excellent service, wonderful staff, made us feel at home." - M. To ulan
  • "Each room tells a different story full of oriental charm and romance." - Elle
  • "We will definitely have to return again." - Amanda & Kristen
  • "Greets from the world of 1001 nights." - honeymoontip
  • "Enjoy a luxurious treatment by Dar Les Cigognes." - Red
  • "Many thanks for making our first visit to marrakech a wonderful memory…" - Mark & Kylie, Luxemburg & Australia
  • "Secret Celebrity Hideaways" - Travel + Leisure
  • "Dar Les Cigognes is a stunning example of what the riads have to offer" - Prestige Lifestyle
  • "A great team of friendly staff make you feel welcome from the first moment you step into the hotel." - Irish Daily Mail
  • "A fantastically beautiful hotel" - More Than Classic
  • "Simply fantastic!" - Chris, Spain
  • "Wins our vote every time" - The Sunday Times
  • "Beautiful boutique hotel smack in the middle of the medina" - Daily Express
  • "This is like a dream come true, it is the most wonderful place I have stayed in and I have traveled the world" - Yvonne and Chris
  • "Your Riad fulfilled our wildest expectations regarding luxury and hospitality." - Imgrid & Christer
  • "The intricate attention to detail is stunning" - The Evening Standard
  • "Dar Les Cigognes is a unique and extraordinary destination." - Simon, Australia
  • "Dar Les Cigognes - perfectly to feel like a princess from 1001 nights." - In
  • "The jewel of 1001 nights" - Elle
  • "The storks create the perfect harmony at rooftop level" - Chantal
  • "Friendly staff and a warm welcome. Thank you for a wonderful time." - Mr & Mrs Knight
  • "We loved Dar Les Cigognes and Marrakech." - Annabel, UK
  • "We couldn't have chosen a better spot to spend the nights." - Annette & Marianne, NL
  • "A charming riad that is a convenient and quiet oasis from which to explore the city" - House and Garden.
  • "Magic lies above the courtyard with bubbling fountains and golden lanterns, tranquility and beauty embrace the guest." - Icon
  • "Dar Les Cigognes - it's one of Marrakech best-loved hotel." - Simpson travel
  • "Our visit could not has been better." - Kiersten & Alexandria
  • "Stylish design of the Riad Dar Les Cigognes, a great luxury in a private intimate ambience." - Der Tagesspiegel
  • "An oasis of Moroccan chic" - You and Your Wedding
  • "A lovely, laid-back place." - Richard
  • "Dar Les Cigognes is a haven removed from the chaos, noise, and hustle of the city" - 50 Unforgettable Things to do Before you Die
  • "Dar Les Cigognes a heaven for romance." - the Australien
  • "An elegant and luxurious refuge" - Elle Decor
  • "Dar Les Cigognes stands out with its particularly well-conceived design." - Tablet talk
  • "A perfect escape from the European winter." - John & Sue, UK
  • "Dar Les Cigognes is something special" - Gabriele & Oliver
  • "The Sanssouci Collection attracts discerning gourmets and globetrotters into the enchanting city." - BOARDING.DK
  • "The true beauty and many distinct facets of Moorish art come to life in this intimate boutique hotel" - Elle Decor
  • "We found the true wonder - Dar Les Cigognes" - Carrie & Johnson, USA
  • "Dar Les Cigognes is a small jewel." - Hébergement
  • "A charming place in a beautiful city." - Jorge, Madrid
  • "A roof terrace with magnificent views of the Atlas Mountains." - House & Garden
  • "Luxurious atmosphere, unique charm and local authenticity." - BOARDING.DK
  • "After a minute I'd forgotten my cares." - Catherine
  • "It's a beautiful person's natural habitat" - medlife
  • "This place is like a dream." - Marlene & Carl
  • "This award-winning true boutique Hotel ensuring private and individual experiences in Marrakech." - International Inns, Resort&Spas
  • "Enjoy the fantastic food" - Privat Dining
  • "A peaceful ambience that is immediately apparent" - Hedonist's Guide
  • "A wonderful idea- Dar Les Cigognes" - Only the best, Baden-Baden
  • "Morocco is a world of interiors. Marrakech has some of the most beautiful in the world, and Dar Les Cigognes is one of them" - The Mail on Sunday
  • "Perfectly placed in the medina." - Kuoni
  • "One of the most stylish and comfortable riads in Morocco" - Madame
  • "Exceptional attention to detail and professional staff" - Sean
  • "An oasis of 1001 nights" - Domizil
  • "Small luxury hotel that bears the stamp of star architect Charles Boccara." - guide evasion
  • "Dar Les Cigognes- authentic flavour of Morocco" - Guide de Charme
  • "Excellent taste and florid imagination have brought this beautiful hotel to life" - Architecture du Maroc
  • "You have a lovely place and your staff is the best!" - Keirsten & Alexandria
  • "The heart of the ancient medina is where to stay in Marrakech and Dar Les Cigognes is a gorgeous refuge" - Red
  • "Everything breathes luxury and good taste" - Geo Guide
  • "This is the best place to be." - Jan & Jolanda, NL
  • "Dar Les Cigognes is a masterpiece of luxury in the heart of the city." - Moroccochic
  • "We have traveled to many parts of the world and this is one of the friendliest hotels ever!" - Dave & Mary, UK
  • "We will recommend Marrakech and Dar Les Cigognes to everyone we know." - Joanne & Victoria
  • "Moving from room to room is traveling, it's going from Black Africa to the desert of Mauritania. " - Couleurs Marrakech
  • "Thank you for such a wonderful and relaxing time." - Richard & Sue, UK
  • "What a wonderful haven" - Lynn
  • "Dar Les Cigognes is a 17th-century merchant's townhouse that has been converted into a bijou 11-room hotel in Marrakesh-trés chic" - The Times of London
  • "Stylish living- Dar Les Cigognes." - URLAUB TIPP
  • "The luxury hotel Dar Les Cigognes" - Reise aktuell
  • "The Dar Les Cigognes pampers its guests with plenty of rest." - Chili
  • "One of the best boutique hotels of the Mediterranean" - Mediterranean Life
  • "A truly wonderful place to stay on our first visit to Morocco." - Kate & Mark, UK
  • "The design is so chic and cozy at the same time" - Elle
  • "We have had the most wonderful time" - Simon & Edward, Australia
  • "A design temple with sumptuously comfortable interiors" - Condé Nast Traveler
  • "Here you can pamper yourself in a relaxed atmosphere and in traditional Moroccan ambience." - BOARDING.DK
  • "Anything that was good enough for the sultans, are bound to be good enough for us." - B International
  • "Out in the Medina rages haggle-madness, in the elegant designed riad there is magical peace." - In Style
  • "Perfectly placed in the medina- Dar Les Cigognes" - Kuoni
  • "Dar Les Cigognes quaint old-town palace in Marrakech." - Escapio
  • "A beautiful retreat in the heart of wonderful Marrakech." - Elli, Naomi & Nix, UK
  • "On the rooftop is a view across to the Atlas" - Daily Express
  • "A wonderful calm oasis in the middle of busy marrakech" - Rachael & Malt
  • "A masterpiece in Marrakech - Dar Les Cigognes" - Food and Travel
  • "A gem in Marrakech with all the ingredients to appeal to those in search of pampering and privacy" - Portfolio
  • "Service is just the start. Every detail counts" - The Independent
  • "A sanctuary from the vibrant bustle of Marrakech's streets." - AREA
  • "A perfect stay in a perfect riad." - John & Anna, UK
  • "Dar Les Cigognes is a luxurious little jewel" - Maroc, la tradition du luxe
  • "Dar Les Cigognes has rooms full of charm and character" - Guide de Charme
  • "Relaxing holidays in style should all start from a place like this." - moroccochic
  • "Sophisticated elegance and style are the traits of this charming hotel." - Wand0travel.com
  • "The Riad is beautiful and the staff were friendly and helpful, they couldn't do enough!" - Joanne & Vicoria, UK
  • "With an excellent chef, this is the place to try Moroccan specialties" - The Daily Mail
  • "Thank you for making our time in this city so memorable." - Rebecca & William
  • "Chic as chips" - medlife
  • "What an amazing place the riad is." - Anne
  • "Visitors to Marrakech are spoilt for choice. Dar Les Cigognes is one of the best" - The Sunday Telegraph
  • "It`s a peaceful respite from the hectic, chaotic life which is just a step away" - John & Co. UK
  • "Multilingual staff are meticulous and attend quickly to guests every request." - maroccochic
  • "Dar Les Cigognes shortlisted for Best Boutique Hotel in Africa by the World Travel Market One of the 49 Coolest Hotels in the world" - Cool Hotels
  • "Dar Les Cigognes kitchen is one of the best in the city" - The Times
  • "Too good to be true: Dar Les Cigognes' plush interiors belie the hotel's friendly room rates" - Mediterranean Life
  • "Fairytale Wedding in boutique hotel Dar Les Cigognes" - honeymoontip
  • "Dar Les Cigognes oozes history, but has been sensitively updated by cult architect Charles Boccara" - In Style
  • "The luxury hotel is the ideal starting point for exploring Marrakech." - escapio, Einzigartige Hotels
  • "Dar Les Cigognes still oozes history, but has been sensitively updated by cult Morocco architect Charles Boccara." - In Style
  • "The plant filled rooftop of this designer riad is the perfect spot to catch a few, last fleeting rays of sunshine of the year." - Red
  • "Unusually stunning -. Business Traveler
  • "Everyone and everything here were amazing." - Marcella & Stefano
  • "Dar Les Cigognes is known for the best personal service." - Tourbillon
  • "A boutique hotel boasting individually decorated rooms and excellent service" - Eyewitness Guide
  • "One of the oldest and most elegant riad hotels in Marrakech" - reisemagazin.com
  • "Your riad fulfilled our wildest expectations regarding luxury and hospitality!" - Imgrid & Christer, Sweden
  • "This has been an unforgettable and beautiful experience for all the senses!" - Katja, Finnland
  • "... the entrance to paradise at Dar Les Cigognes." - Gaby
  • "Dar Les Cigognes in the heart of the ancient medina is where to stay in Marrakech." - Red
  • "Thank you for a very restful stay in your beautiful, peaceful Riad." - Wquas & Sodia
  • "A wonderful honeymoon, made perfect by a beautiful and shining place, and the most fantastic staff." - Mr. & Mrs Balcer
  • "Real Moroccan, classy and stylish, this is the way it goes at Dar Les Cigognes in the Medina of Marrakech." - escapio
  • "A luxury refuge" - Reise Aktuell
  • "Nid des Cigognes is a hidden gem" - Hg2
  • "The exclusive clientele make this the perfect haven after a busy day in the souks." - B International
  • "Dar Les Cigognes in the heart of the historic medina." - International Inns, Resorts & Spas
  • "A riad to be recommended." - Sue & Keitti
  • "Marrakech- so full of life and colour. A perfect moment in time at Dar Les Cigognes." - John & Caroline, UK
  • "Dar Les Cigognes is very relaxing and calm after the hectic, vibrant city outside it's walls." - Karl
  • "Talk about an other world - to step the excitement city into the calm of the riad." - Lynn & Dave, UK
  • "A charming superior first class riad with the intimacy, service and comfort of a boutique hotel." - Kuoni
  • "What stands out most about Dar Les Cigognes is the way it feels like an exclusive pleasure." - maroccochic
  • "Furnished with locally sourced carpets, tapestries, furniture and decorative items, it's an oasis of calm." - Harper's Bazaar
  • "Stay at Dar Les Cigognes for a boutique-style rest in the exhilarating city of Marrakech." - greenprophet.com
  • "The whole team is always at your service, making a stay at Dar Les Cigognes forever memorable" - Traditions of Luxury
  • "A true oasis of luxury and calm" - VIP International Traveler
  • "romantic Moroccan nights at Dar Les Cigognes" - Daily Mirror
  • "Will allow you to feel like a Pasha on your vacation." - Escapio
  • "Should be a place to see, feel and to enjoy." - Sabine
  • "Master craftsmanship steered by the incomparable Charles Boccara. A true Oasis of Calm in Marrakech" - Architecture +
  • "a fabulous haven" - Area
  • "Thank you for a wonderful, memorable trip." - Joulyn Wong
  • "We would recommend this riad to anyone visiting Marrakech." - Society
  • "I hope I'll come back soon. Thanks for the unforgettable holiday" - Sanne
  • "The dream of 1001 nights - Dar Les Cigognes"
  • "Dar Les Cigognes is one of the best hotel by far." - youandyourwe
  • "A hotel that hardly could be more intimate and stylish." - freundin.de
  • "The style oasis of Dar Les Cigognes is located in the Medina" - Seitenblicke
  • "Marrakech is a treasure trove of boutique hotels and romantic riads, but one of the best by far is Dar Les Cigognes" - You and Your Wedding
  • "Unique mix of traditions and modernity" - Elle
  • "Dar Les Cigognes- unforgettable" - Luxueux Maroc
  • "It's beautiful!" - Philip & Hannah
  • "The Riad Dar Les Cigognes is a small city palace." - sierramar.ch
  • "Fab place - throughly enjoyed it!" - Kellie, Ana & Max
  • "A wellness temple" - In
  • "A charming riad that is a convenient and quiet oasis from which to explore the city" - House and Garden
  • "Thank you very much for looking after us so well." - Richard
  • "…such attention to detail and so peaceful!" - Sally, Phillippe & Franc
  • "We have visited many hotels but Dar Les Cigognes was a miracle." - Chris & Willy
  • "We will come back with all our friends to show them this special place." - Diana
  • "11 rooms that take you on a ostentatious journey through Morocco." - Guide Evasion
  • "Close to the sky" - Schweizer Illustrierte
  • "Moorish through and through, Dar Les Cigognes is the perfect wind-down spot following a hard day's bargaining in the souk." - medlife
  • "What an astonishing oasis of tranquility in the chaos of surrounding Marrakech!" - Nui Midonald
  • "If we are ever in Marrakech again we will certainly be staying here." - Equals & Sod ia, UK
  • "Intoxicate your senses at Dar Les Cigognes" - abenteuer und reisen
  • "Excellent stay at this wonderful and quiet place." - Sophie
  • "A mustn't miss! " - Abenteuer und reisen
  • "A little jewel of a hotel in the heart of historic Marrakech" - Gulliver
  • "Architecture that awakens the soul" - Architecture +
  • "A fabulously stylish hotel" - The Daily Telegraph
  • "with its design it reflects the traditional Morocco" - Urlaub Tipp
  • "The intimate atmosphere of the hammam should not be missed" - Gulliver
  • "This is a beautiful and wonderful place to stay." - Andi, UK
  • "After traveling throughout the country, it was absolutely fantastic to end up our trip staying at Dar Les Cigognes." - Jesus, Mexico
  • "Skillfully and sensitively restored." - architecture+
  • "The jewel from 1001 nights" - Reise aktuell
  • "Dar Les Cigognes has been truly amazing!" - Mr. & Mrs. Rompson
  • "A super riad in the heart of bustling city" - Simon & Heidi
  • "The dark wood and creamy stone of Dar Les Cigognes illuminated with scores of candles are a picture of romance." - The Sunday Times
  • "The staff made our trip like a dream." - Annemarie
  • "Today this small oasis is considered as one of the most beautiful hotels in the world." - In
  • "The 17th century merchant's house still echoes with the gentle and beautiful atmosphere of the past." - Simpson Travel, Morocco
  • "Dar Les Cigognes is beautifully modern whilst staying true to a traditional cultural aesthetic." - AREA
  • "I will miss this place and I hope I will come back." - Jasmin
  • "The decor is amazing, truly magical, especially in the evening, by candlelight." - Clara, Prenatal & Rudy
  • "Sublimely chic" - Time Out
  • "A delightful and well-run medina riad hotel" - Privat Dining
  • "Dar Les Cigognes captures the genius of Moorish civilization" - Asiana Wedding
  • "Dar Les Cigognes is a gorgeous refuge." - Red
  • "One of the oldest and most elegant Riad hotels in Marrakech." - reisemagazin.com
  • "You will find the beauty of a riad's private world." - Time Out
  • "Experience of the world of 1001 nights in Dar Les Cigognes!"
  • "Such attention to detail and so peaceful" - Sally & Philipe, France
  • "Most romantic weekend we've ever had!" - Suzanne & Jason
  • "Dar Les Cigognes is a rare treasure!" - Christopher
  • "Spend a magical weekend in Marrakech at Dar Les Cigognes" - Living etc
  • "Beautiful Riad, helpful and friendly staff" - Charlotte & Sean
  • "The way how the stars like it" - In
  • "An oasis of calm and elegance in the heart of the medina." - Franz, London
  • "An eye catching interior" - Fodor's
  • "Dar Les Cigognes with great traditional home cooking." - Waitrose kitchen
  • "But the real luxury of Dar Les Cigognes is the hospitality and friendliness of staff." - Maroc, la Tradition du Luxe
  • "A warm welcome with great service" - Hotels of Charm-Morocco
  • "The most spectacular roof terraces of the city" - Elle
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Sanssouci Collection Guest Privacy Policy

Sanssouci Collection's Guest Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by Sanssouci Collection anytime you interact with Sanssouci Collection, such as when you visit our website, when you purchase Sanssouci Collection products and services, or when you call us. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Sanssouci Collection, and we go to great lengths to protect it.

Why we collect personal information

We collect your personal information because it helps us deliver a superior level of service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest deals and events, as well as new destinations and services on offer.

If you do not want Sanssouci Collection to keep you up to date with Sanssouci Collection news, you may email us at privacy@sanssoucicollection.com and ask to unsubscribe to all email lists.

What information we collect and how we may use it

There are a number of situations in which your personal information may help us give you better service. For example:

When you interact with Sanssouci Collection, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Sanssouci Collection services you have previously used, such as properties visited or bespoke holidays booked; and information relating to your stay with us.

We also collect information for market research purposes to gain a better understanding of our Guests and thus provide more valuable service.
We collect information regarding Guest activities on our websites, at our properties, and over email. This helps us to determine how best to provide useful information to Guests and to understand which parts of our websites, products and services, and properties are of most interest to them.

We may use personal information to provide services that you have requested as well as for auditing, research, and analysis to improve Sanssouci Collection's overall offer.

Publicly displayed information is public

If you use a bulletin board or guest feedback area on a Sanssouci Collection website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Sanssouci Collection is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by enabling certain user features, Sanssouci Collection will collect that information from your interaction and the information will become publicly available.

When we disclose your information

Sanssouci Collection takes your privacy very seriously. Sanssouci Collection does not sell or rent your contact information to other marketers.

Within the Sanssouci Collection Group
To help us provide superior service, your personal information may be shared with legal entities within the Sanssouci Collection group globally who will take steps to safeguard it in accordance with Sanssouci Collection's privacy policy.

With our service providers, vendors, and strategic partners
There are also times when it may be advantageous for Sanssouci Collection to make certain personal information about you available to companies that Sanssouci Collection has a strategic relationship with or that perform work for Sanssouci Collection to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill Guest orders, deliver products to you, manage and enhance Guest data, provide Guest service, assess your interest in our products and services, or conduct Guest research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Sanssouci Collection's policies, except if we inform you otherwise at the time of collection. For example, when you book a holiday or guest room, you authorize Sanssouci Collection and its credit card processing partner to exchange the information that you provide during the reservation process to fulfil the service. If your card transaction is accepted, your account will be governed by Sanssouci Collection's and its partner's respective privacy policies. Without such information being made available, it would be difficult for you to make reservations, have products delivered to you, receive Guest service, provide us feedback to improve our products and services, or access certain services or offers available on the Sanssouci Collection website.

At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

How we protect your personal information

Sanssouci Collection takes precautions - including administrative, technical, and physical measures - to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

The Sanssouci Collection Online Payment System and Shopping Cart use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Sanssouci Collection Online Payment System or Shopping Cart, you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it's transmitted over the Internet.

The Sanssouci Collection does not retain records of guest credit card information after transactions have been successfully processed and our credit card processing partner is fully PCI compliant.

You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Safari.

Integrity of your personal information

Sanssouci Collection has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. You can request a copy of your personal information, your transaction history, and your interactions with our team by contacting us at the email address below.

Cookies and other technologies

As is standard practice on many corporate websites, Sanssouci Collection's website uses "cookies" and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing Guests to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our Guest communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us. Information such as your country and language helps us provide a more useful online shopping experience.

If you prefer not to enable cookies, you may turn this feature off in your web browswer's preferences. Please note that certain features of the Sanssouci Collection website will not be available once cookies are disabled.

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. Sanssouci Collection will not use the information collected to market directly to that person.

In some of our email messages we use a "click-through URL" linked to content on the Sanssouci Collection website. When Guests click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our Guest communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.

In addition we use pixel tags - tiny graphic images - to tell us what parts of our website Guests have visited or to measure the effectiveness of searches Guests perform on our site.

Our companywide commitment to your privacy

Sanssouci Collection takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Sanssouci Collection employees and strictly enforce privacy safeguards within the company. In addition, Sanssouci Collection supports industry initiatives, such as TRUSTe, to preserve privacy rights on the Internet and in all aspects of electronic commerce.

International users

Sanssouci Collection abides by the standards for data protection laid out by the European Union. More about these policies can be found at the European Union Data Privacy Site.

Sanssouci Collection's website has links to the sites of other companies. Sanssouci Collection is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Privacy questions

If you have questions or concerns about Sanssouci Collection's Guest Privacy Policy or data processing, please send us an email to share you concerns at privacy@sanssoucicollection.com. We will undertake to respond to you within 48 hours.

If you do not want Sanssouci Collection to keep you up to date with Sanssouci Collection news, deals, and the latest information on products and services click please send us an email telling us so. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so.

Sanssouci Collection may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.

Sanssouci Collection is a registered trading name of Triple Eight Limited, 50 Town Range, Gibraltar.

Last updated July 4, 2009
© 2009 Triple Eight Limited. All rights reserved.

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