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  • "There is a fabulous tranquility" - In Style
  • "One of the oldest and most elegant riad hotels in Marrakech" - reisemagazin.com
  • "Beautiful boutique hotel smack in the middle of the medina" - Daily Express
  • "Dar Les Cigognes shortlisted for Best Boutique Hotel in Africa by the World Travel Market One of the 49 Coolest Hotels in the world" - Cool Hotels
  • "Dar Les Cigognes- authentic flavour of Morocco" - Guide de Charme
  • "On the rooftop is a view across to the Atlas" - Daily Express
  • "Very kind and helpful staff." - Lesley & John
  • "Anyone interested in Moroccan design will find it difficult to drag themselves away" - The Sunday Telegraph
  • "A little jewel of a hotel in the heart of historic Marrakech" - Gulliver
  • "A charming riad that is a convenient and quiet oasis from which to explore the city" - House and Garden.
  • "Stylish design of the Riad Dar Les Cigognes, a great luxury in a private intimate ambience." - Der Tagesspiegel
  • "Magic lies above the courtyard with bubbling fountains and golden lanterns, tranquility and beauty embrace the guest." - Icon
  • "The decor is amazing, truly magical, especially in the evening, by candlelight." - Clara, Prenatal & Rudy
  • "Unique mix of traditions and modernity" - Elle
  • "A stylish sanctuary of peace and calm." - Red
  • "A magical place to stay." - Carel & Steve, UK
  • "Dar Les Cigognes oozes history, but has been sensitively updated by cult architect Charles Boccara" - In Style
  • "Wins our vote every time" - The Sunday Times
  • "You will find the beauty of a riad's private world." - Time Out
  • "Dar Les Cigognes has been truly amazing!" - Mr. & Mrs. Rompson
  • "Perfectly placed in the medina- Dar Les Cigognes" - Kuoni
  • "If we are ever in Marrakech again we will certainly be staying here." - Equals & Sod ia, UK
  • "The luxury hotel is the ideal starting point for exploring Marrakech." - escapio, Einzigartige Hotels
  • "A truly wonderful place to stay on our first visit to Morocco." - Kate & Mark, UK
  • "We pushed the door and it was magical!" - Monique & Peric
  • "The attention to detail throughout is excellent." - Société perrier
  • "Dar Les Cigognes is a small jewel." - Hébergement
  • "Relaxing holidays in style should all start from a place like this." - moroccochic
  • "This is the best place to be." - Jan & Jolanda, NL
  • "This place is like a dream." - Marlene & Carl
  • "This is like a dream come true, it is the most wonderful place I have stayed in and I have traveled the world" - Yvonne and Chris
  • "The architecture is amazing" - Tatler
  • "A peaceful ambience that is immediately apparent" - Hedonist's Guide
  • "Exquisite mother-of-pearl inlay furnishings contrast crisp white sheets and lush green walls" - Home Journal
  • "This is a beautiful and wonderful place to stay." - Andi, UK
  • "A true idyll amongst the chaos" - Richard & Louise
  • "A hotel that hardly could be more intimate and stylish." - freundin.de
  • "Moorish through and through, Dar Les Cigognes is the perfect wind-down spot following a hard day's bargaining in the souk." - medlife
  • "A super riad in the heart of bustling city" - Simon & Heidi
  • "A gem in Marrakech with all the ingredients to appeal to those in search of pampering and privacy" - Portfolio
  • "At night, the illuminated marble fountain brings life to the patio" - Couleurs 35 Marrakech
  • "A fabulously stylish hotel" - The Daily Telegraph
  • "Marrakech is a treasure trove of boutique hotels and romantic riads, but one of the best by far is Dar Les Cigognes" - You and Your Wedding
  • "A charming superior first class riad with the intimacy, service and comfort of a boutique hotel." - Kuoni
  • "A truly 6 Star experience!" - Penny, UK
  • "A chic boutique hotel with a quaint Moorish charm" - B International
  • "An oasis of Moroccan chic" - You and Your Wedding
  • "The most spectacular roof terraces of the city" - Elle
  • "Friendly staff and a warm welcome. Thank you for a wonderful time." - Mr & Mrs Knight
  • "I will miss this place and I hope I will come back." - Jasmin
  • "Chic as chips" - medlife
  • "A luxury riad done in a traditional but modern style" - The Rough Guide
  • "The intimate atmosphere of the hammam should not be missed" - Gulliver
  • "This bijou hotel is convenient for all the sites" - the chiccollection
  • "One can only be blown away by the sumptuous tadelakt and ornate carved plaster" - Luxury Morocco
  • "The 17th century merchant's house still echoes with the gentle and beautiful atmosphere of the past." - Simpson Travel, Morocco
  • "The food was amazing and the hamman a real experience!" - Caroline & Jan, UK
  • "The riad has such a relaxing and serene ambiance." - Yolanda, Australia
  • "Silence and beauty surrounds the guest." - Der Tagesspiegel
  • "Dar Les Cigognes is a gorgeous refuge." - Red
  • "What a wonderful haven" - Lynn
  • "The jewel from 1001 nights" - Reise aktuell
  • "A boutique hotel boasting individually decorated rooms and excellent service" - Eyewitness Guide
  • "An ideal starting point for discoveries through Marrakech." - reisemagazin.com
  • "Wonderful, peaceful experience, loved every minute of it." - Julia & Rob
  • "Welcome to paradise" - Marc
  • "An eye catching interior" - Fodor's
  • "The way how the stars like it" - In
  • "Everything breathes luxury and good taste" - Geo Guide
  • "It's a beautiful person's natural habitat" - medlife
  • "The style oasis of Dar Les Cigognes is located in the Medina" - Seitenblicke
  • "Dar Les Cigognes gets our vote every time." - The Sunday Times
  • "Your Riad fulfilled our wildest expectations regarding luxury and hospitality." - Imgrid & Christer
  • "Perfectly placed in the medina." - Kuoni
  • "You have a lovely place and your staff is the best!" - Keirsten & Alexandria
  • "A sanctuary from the vibrant bustle of Marrakech's streets." - AREA
  • "A perfect escape from the European winter." - John & Sue, UK
  • "Secret Celebrity Hideaways" - Travel + Leisure
  • "Thank you for a very restful stay in your beautiful, peaceful Riad." - Wquas & Sodia
  • "Excellent stay at this wonderful and quiet place." - Sophie
  • "Georgeous refuge from the medina" - Red
  • "The exclusive clientele make this the perfect haven after a busy day in the souks." - B International
  • "I hope I'll come back soon. Thanks for the unforgettable holiday" - Sanne
  • "Paradise for aficionados" - Smokers Club
  • "The heart of the ancient medina is where to stay in Marrakech and Dar Les Cigognes is a gorgeous refuge" - Red
  • "A wonderful honeymoon, made perfect by a beautiful and shining place, and the most fantastic staff." - Mr. & Mrs Balcer
  • "Dar Les Cigognes is known for the best personal service." - Tourbillon
  • "We loved Dar Les Cigognes and Marrakech." - Annabel, UK
  • "Master craftsmanship steered by the incomparable Charles Boccara. A true Oasis of Calm in Marrakech" - Architecture +
  • "An oasis of calm and elegance in the heart of the medina." - Franz, London
  • "Dar Les Cigognes an oasis of luxury and calm." - Time out Marocco
  • "Architecture that awakens the soul" - Architecture +
  • "Excellent service, wonderful staff, made us feel at home." - M. To ulan
  • "This has been an unforgettable and beautiful experience for all the senses!" - Katja, Finnland
  • "We have traveled to many parts of the world and this is one of the friendliest hotels ever!" - Dave & Mary, UK
  • "Each guest's request is satisfied before you have expressed it." - Tourbillon
  • "The intricate attention to detail is stunning" - The Evening Standard
  • "a fabulous haven" - Area
  • "Oriental Pearl- Dar Les Cigognes" - freundin.de
  • "Renovated by legendary French architect Charles Boccara." - BAZAAR
  • "Dar Les Cigognes is a 17th-century merchant's townhouse that has been converted into a bijou 11-room hotel in Marrakesh-trés chic" - The Times of London
  • "Dar Les Cigognes is something special" - Gabriele & Oliver
  • "The dream of 1001 nights - Dar Les Cigognes"
  • "1001 nights deluxe - The Sanssouci Collection" - tic.travel
  • "A lovely, laid-back place." - Richard
  • "is characterized by luxurious but unostentatious accommodations" - New Hotels
  • "In Dar Les Cigognes you relax royally." - SPA inside
  • "Service is just the start. Every detail counts" - The Independent
  • "A luxury refuge" - Reise Aktuell
  • "The real luxury of Dar Les Cigognes is the welcome and gentleness of the staff, always ready to cater to your every need" - Luxury Morocco
  • "The hammam treatment made us feel like royalty!" - Lena & Ezak, Florida
  • "A beautiful retreat in the heart of wonderful Marrakech." - Elli, Naomi & Nix, UK
  • "A roof terrace with magnificent views of the Atlas Mountains." - House & Garden
  • "Multilingual staff are meticulous and attend quickly to guests every request." - maroccochic
  • "We will return ""Inch Allah"" soon." - Francine, LA
  • "Highlight of Marrakech -Dar Les Cigognes"" - In Style
  • "The luxury hotel Dar Les Cigognes" - Reise aktuell
  • "Here in the stork house time remains to has stood still in the pre-industrial world." - Chili
  • "The entry never indicates to the richness of the interior of Dar Les Cigognes." - Marrakech Express
  • "In the heart of the medina of Marrakech, Dar Les Cigognes." - Elle
  • "We found the true wonder - Dar Les Cigognes" - Carrie & Johnson, USA
  • "It`s a peaceful respite from the hectic, chaotic life which is just a step away" - John & Co. UK
  • "…such attention to detail and so peaceful!" - Sally, Phillippe & Franc
  • "A riad to be recommended." - Sue & Keitti
  • "The storks create the perfect harmony at rooftop level" - Chantal
  • "A modern day 1,001 nights" - Hello!
  • "The sunshine was wonderful, but your smiles outdid the sun by far." - Steve & Lynne, UK
  • "A charming place in a beautiful city." - Jorge, Madrid
  • "A design temple with sumptuously comfortable interiors" - Condé Nast Traveler
  • "We will recommend Marrakech and Dar Les Cigognes to everyone we know." - Joanne & Victoria
  • "A wellness temple" - In
  • "This elegant boutique hotel is an oasis of tranquility amidst the hustle and bustle." - UrlaubTipp
  • "Dar Les Cigognes a heaven for romance." - the Australien
  • "Dar Les Cigognes still oozes history, but has been sensitively updated by cult Morocco architect Charles Boccara." - In Style
  • "We will come back with all our friends to show them this special place." - Diana
  • "romantic Moroccan nights at Dar Les Cigognes" - Daily Mirror
  • "Today this small oasis is considered as one of the most beautiful hotels in the world." - In
  • "Dar Les Cigognes provides a very high level of comfort." - Chic Retreats
  • "We will come here over and over again to the riad of dreams" - Pam, UK
  • "Such attention to detail and so peaceful" - Sally & Philipe, France
  • "Voluptuously orientalist" - Couleurs Marrakech
  • "This was the best place to be." - Jan & Jolanda
  • "With an excellent chef, this is the place to try Moroccan specialties" - The Daily Mail
  • "We couldn't have chosen a better spot to spend the nights." - Annette & Marianne, NL
  • "After a minute I'd forgotten my cares." - Catherine
  • "What a charming hood in the best part of town" - Sam, UK
  • "Will allow you to feel like a Pasha on your vacation." - Escapio
  • "Dar Les Cigognes in the heart of the historic medina." - International Inns, Resorts & Spas
  • "A warm welcome with great service" - Hotels of Charm-Morocco
  • "We would recommend this riad to anyone visiting Marrakech." - Society
  • "Morocco is a world of interiors. Marrakech has some of the most beautiful in the world, and Dar Les Cigognes is one of them" - The Mail on Sunday
  • "Dar Les Cigognes is very relaxing and calm after the hectic, vibrant city outside it's walls." - Karl
  • "The Dar Les Cigognes pampers its guests with plenty of rest." - Chili
  • "Visitors to Marrakech are spoilt for choice. Dar Les Cigognes is one of the best" - The Sunday Telegraph
  • "…the city's hotshot riad converter." - The Sunday Times
  • "An enchanting beautiful, intimate boutique hotel." - Icon
  • "Real Moroccan, classy and stylish, this is the way it goes at Dar Les Cigognes in the Medina of Marrakech." - escapio
  • "Dar Les Cigognes - it's one of Marrakech best-loved hotel." - Simpson travel
  • "Dar Les Cigognes is a stunning example of what the riads have to offer." - icsouthlondon.co.uk
  • "Small luxury hotel that bears the stamp of star architect Charles Boccara." - guide evasion
  • "Dar Lees Chiggers is like paradise on earth." - Martin, Germany
  • "It's beautiful!" - Philip & Hannah
  • "One of the best boutique hotels of the Mediterranean" - Mediterranean Life
  • "The design is so chic and cozy at the same time" - Elle
  • "We have magical memories to take home." - Richmond & Sue, UK
  • "What an amazing place the riad is." - Anne
  • "Privacy is queen here apart from the stories of long journeys of the storks from the terraces" - AM Architecture du maroc
  • "Moorish magic- Dar Les Cigognes." - In
  • "The dark wood and creamy stone of Dar Les Cigognes illuminated with scores of candles are a picture of romance." - The Sunday Times
  • "An oasis of 1001 nights" - Domizil
  • "Thank you for a most wonderful stay in your beautiful riad." - David & Helen, UK
  • "An inspirational hotel" - The Sunday Telegraph
  • "Close to the sky" - Schweizer Illustrierte
  • "Thank you for the impeccable service." - Jennifer & Particio
  • "A wonderful idea- Dar Les Cigognes" - Only the best, Baden-Baden
  • "Anyone interested in Morocco will find it difficult to drag themselves away" - The Sunday Telegraph
  • "It's hard to beat the exotic appeal of Dar Les Cigognes" - The Daily Mail
  • "Greets from the world of 1001 nights." - honeymoontip
  • "We loved our experience in Marrakech, especially our time at Dar Les Cigognes." - Lera & Ezak
  • "Dar Les Cigognes - perfectly to feel like a princess from 1001 nights." - In
  • "A mustn't miss! " - Abenteuer und reisen
  • "Marrakech- so full of life and colour. A perfect moment in time at Dar Les Cigognes." - John & Caroline, UK
  • "The whole team is always at your service, making a stay at Dar Les Cigognes forever memorable" - Traditions of Luxury
  • "Moving from room to room is traveling, it's going from Black Africa to the desert of Mauritania. " - Couleurs Marrakech
  • "After climbing up the tiled stairs, is there the paradise waiting." - Schweizer Illustrierte
  • "Dar Les Cigognes is a unique and extraordinary destination." - Simon, Australia
  • "Most romantic weekend we've ever had!" - Suzanne & Jason
  • "A true oasis of luxury and calm" - VIP International Traveler
  • "A luxurious and relaxing refuge" - Elle Spain
  • "The Sanssouci Collection attracts discerning gourmets and globetrotters into the enchanting city." - BOARDING.DK
  • "Dar Les Cigognes is a Jewel!" - guests from NY
  • "Dar Les Cigognes in the heart of the ancient medina is where to stay in Marrakech." - Red
  • "An oasis of luxury and calm" - Red
  • "One of the oldest and most elegant Riad hotels in Marrakech." - reisemagazin.com
  • "Your riad fulfilled our wildest expectations regarding luxury and hospitality!" - Imgrid & Christer, Sweden
  • "A great team of friendly staff make you feel welcome from the first moment you step into the hotel." - Irish Daily Mail
  • "Dar Les Cigognes quaint old-town palace in Marrakech." - Escapio
  • "This is probably the most calm and relaxing guest house in the city" - Amanda, UK
  • "Dar Les Cigognes stands out with its particularly well-conceived design." - Tablet talk
  • "Dar Les Cigognes is a stunning example of what the riads have to offer" - Prestige Lifestyle
  • "Enjoy the fantastic food" - Privat Dining
  • "Too good to be true: Dar Les Cigognes' plush interiors belie the hotel's friendly room rates" - Mediterranean Life
  • "Thank you for a wonderful, memorable trip." - Joulyn Wong
  • "One of the most stylish and comfortable riads in Morocco" - Madame
  • "Excellent taste and florid imagination have brought this beautiful hotel to life" - Architecture du Maroc
  • "After traveling throughout the country, it was absolutely fantastic to end up our trip staying at Dar Les Cigognes." - Jesus, Mexico
  • "Dar Les Cigognes is one of the best hotel by far." - youandyourwe
  • "We will tell all our friends about the excellent service and quaint oasis that we felt inside there walls." - Ken, USA
  • "We felt safe, comfortable and very happy in your wonderful hotel." - Charles & Christine, UK
  • "Dar Les Cigognes with great traditional home cooking." - Waitrose kitchen
  • "Fairytale Wedding in boutique hotel Dar Les Cigognes" - honeymoontip
  • "Behind the blank walls lies a world of tranquility" - The Sunday Telegraph
  • "Stylish living- Dar Les Cigognes." - URLAUB TIPP
  • "Dar Les Cigognes has rooms full of charm and character" - Guide de Charme
  • "The wonderful hotel and staff made our stay in Marrakech complete." - Milay
  • "Sophisticated elegance and style are the traits of this charming hotel." - Wand0travel.com
  • "A perfect stay in a perfect riad." - John & Anna, UK
  • "Dar Les Cigognes is beautifully modern whilst staying true to a traditional cultural aesthetic." - AREA
  • "Oasis of calm-Dar Les Cigognes" - new metropolis
  • "Simply fantastic!" - Chris, Spain
  • "An elegant and luxurious refuge" - Elle Decor
  • "Dar Les Cigognes kitchen is one of the best in the city" - The Times
  • "Skillfully and sensitively restored." - architecture+
  • "Dar Les Cigognes is a masterpiece of luxury in the heart of the city." - Moroccochic
  • "Stay at Dar Les Cigognes for a boutique-style rest in the exhilarating city of Marrakech." - greenprophet.com
  • "Experience of the world of 1001 nights in Dar Les Cigognes!"
  • "A very lovely and enchanting Riad." - Clare & Michael
  • "Should be a place to see, feel and to enjoy." - Sabine
  • "Dar Les Cigognes in the heart of the old town of Marrakech."" - Guide de Charme
  • "A riad full of charm that totally breathes the atmosphere of Marrakech" - Jean-Philippe & Nicole
  • "Thank you for making our time in this city so memorable." - Rebecca & William
  • "A bon ton riad and veritable hotel du charme" - Maisons du Maroc
  • "Dar Les Cigognes- unforgettable" - Luxueux Maroc
  • "Once being a princess" - Schweizer Illustrierte
  • "Dar Les Cigognes is a rare treasure!" - Christopher
  • "Our visit could not has been better." - Kiersten & Alexandria
  • "with its design it reflects the traditional Morocco" - Urlaub Tipp
  • "Here you can pamper yourself in a relaxed atmosphere and in traditional Moroccan ambience." - BOARDING.DK
  • "We will definitely have to return again." - Amanda & Kristen
  • "Dar Les Cigognes is truly a - Dar es Salaam - haven of peace." - Mary & John, UK
  • "We have loved every minute of our time in Marrakech." - Danielle & David
  • "We have visited many hotels but Dar Les Cigognes was a miracle." - Chris & Willy
  • "The Riad is beautiful and the staff were friendly and helpful, they couldn't do enough!" - Joanne & Vicoria, UK
  • "Spend a magical weekend in Marrakech at Dar Les Cigognes" - Living etc
  • "Enjoy a luxurious treatment by Dar Les Cigognes." - Red
  • "Thank you for such a wonderful and relaxing time." - Richard & Sue, UK
  • "What an astonishing oasis of tranquility in the chaos of surrounding Marrakech!" - Nui Midonald
  • "One of the best riads in Marrakech designed by one of Morocco's best architects." - Chic Retreats
  • "The plant filled rooftop of this designer riad is the perfect spot to catch a few, last fleeting rays of sunshine of the year." - Red
  • "Dar Les Cigognes is a small luxury hotel in the heart of the famous medina" - Western Daily Press
  • "Unusually stunning -. Business Traveler
  • "What stands out most about Dar Les Cigognes is the way it feels like an exclusive pleasure." - maroccochic
  • "Beautiful place!" - Rene
  • "Nid des Cigognes is a hidden gem" - Hg2
  • "Fab place - throughly enjoyed it!" - Kellie, Ana & Max
  • "Dar Les Cigognes is a small jewel highlighting the multiple facets of Moorish art" - Michelin Guide
  • "Furnished with locally sourced carpets, tapestries, furniture and decorative items, it's an oasis of calm." - Harper's Bazaar
  • "A masterpiece in Marrakech - Dar Les Cigognes" - Food and Travel
  • "Sublimely chic" - Time Out
  • "The architect has put all his talent to preserve the authenticity of the place of Dar Les Cigognes." - the Best of Marrakech
  • "The jewel of 1001 nights" - Elle
  • "Many thanks for making our first visit to marrakech a wonderful memory…" - Mark & Kylie, Luxemburg & Australia
  • "Thank you very much for looking after us so well." - Richard
  • "A charming riad that is a convenient and quiet oasis from which to explore the city" - House and Garden
  • "The true beauty and many distinct facets of Moorish art come to life in this intimate boutique hotel" - Elle Decor
  • "Out in the Medina rages haggle-madness, in the elegant designed riad there is magical peace." - In Style
  • "A delightful and well-run medina riad hotel" - Privat Dining
  • "At Dar Les Cigognes you don't need a superstars bank balance to live the life of the blessed" - Mediterranean Life
  • "Exceptional attention to detail and professional staff" - Sean
  • "This award-winning true boutique Hotel ensuring private and individual experiences in Marrakech." - International Inns, Resort&Spas
  • "Intoxicate your senses at Dar Les Cigognes" - abenteuer und reisen
  • "Dar Les Cigognes captures the genius of Moorish civilization" - Asiana Wedding
  • "A fantastically beautiful hotel" - More Than Classic
  • "Dar Les Cigognes is a luxurious little jewel" - Maroc, la tradition du luxe
  • "Dar Les Cigognes has been designed so as to make guests feel at home" - Bales Worldwide
  • "The Riad Dar Les Cigognes is a small city palace." - sierramar.ch
  • "... the entrance to paradise at Dar Les Cigognes." - Gaby
  • "Hidden behind a heavy wooden door with a knocker, there is the hotel-jewel Dar Les Cigognes." - ICON
  • "In Dar Les Cigognes in Marrakech time seems to have stopped." - Chili
  • "Each room tells a different story full of oriental charm and romance." - Elle
  • "Talk about an other world - to step the excitement city into the calm of the riad." - Lynn & Dave, UK
  • "But the real luxury of Dar Les Cigognes is the hospitality and friendliness of staff." - Maroc, la Tradition du Luxe
  • "Part careful restoration, part Saharan fantasy is wonderfully well-located" - Cadogan Guide
  • "We have had the most wonderful time" - Simon & Edward, Australia
  • "Anything that was good enough for the sultans, are bound to be good enough for us." - B International
  • "Peace and quiet amongst the chaos of this great city" - The Best of Marrakech
  • "Dar Les Cigognes is offering everything for the senses." - Schweizer Illustrierte
  • "Dar Les Cigognes is a haven removed from the chaos, noise, and hustle of the city" - 50 Unforgettable Things to do Before you Die
  • "Beneficial coolness and tranquility surround the guest upon entry into the world of Dar Les Cigognes" - Elle
  • "Dar Les Cigognes- the perfect apres-shopping retreat." - Red
  • "Beautiful Riad, helpful and friendly staff" - Charlotte & Sean
  • "Beautiful Riad in the Medina of Marrakech with gorgeous rooms and a stunning roof terrace." - abenteuer und reisen
  • "A wonderful calm oasis in the middle of busy marrakech" - Rachael & Malt
  • "Everyone and everything here were amazing." - Marcella & Stefano
  • "11 rooms that take you on a ostentatious journey through Morocco." - Guide Evasion
  • "Escape on a magic carpet to Marrakech and escape to Marrakech's finest new hotel" - Western Daily Press
  • "The staff made our trip like a dream." - Annemarie
  • "Who would believe that behind that door in such a hectic street lies such a wonderfully calm and beautiful place." - Helen & Neil, UK
  • "Luxurious atmosphere, unique charm and local authenticity." - BOARDING.DK
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Sanssouci Collection Guest Privacy Policy

Sanssouci Collection's Guest Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by Sanssouci Collection anytime you interact with Sanssouci Collection, such as when you visit our website, when you purchase Sanssouci Collection products and services, or when you call us. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Sanssouci Collection, and we go to great lengths to protect it.

Why we collect personal information

We collect your personal information because it helps us deliver a superior level of service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest deals and events, as well as new destinations and services on offer.

If you do not want Sanssouci Collection to keep you up to date with Sanssouci Collection news, you may email us at privacy@sanssoucicollection.com and ask to unsubscribe to all email lists.

What information we collect and how we may use it

There are a number of situations in which your personal information may help us give you better service. For example:

When you interact with Sanssouci Collection, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Sanssouci Collection services you have previously used, such as properties visited or bespoke holidays booked; and information relating to your stay with us.

We also collect information for market research purposes to gain a better understanding of our Guests and thus provide more valuable service.
We collect information regarding Guest activities on our websites, at our properties, and over email. This helps us to determine how best to provide useful information to Guests and to understand which parts of our websites, products and services, and properties are of most interest to them.

We may use personal information to provide services that you have requested as well as for auditing, research, and analysis to improve Sanssouci Collection's overall offer.

Publicly displayed information is public

If you use a bulletin board or guest feedback area on a Sanssouci Collection website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Sanssouci Collection is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by enabling certain user features, Sanssouci Collection will collect that information from your interaction and the information will become publicly available.

When we disclose your information

Sanssouci Collection takes your privacy very seriously. Sanssouci Collection does not sell or rent your contact information to other marketers.

Within the Sanssouci Collection Group
To help us provide superior service, your personal information may be shared with legal entities within the Sanssouci Collection group globally who will take steps to safeguard it in accordance with Sanssouci Collection's privacy policy.

With our service providers, vendors, and strategic partners
There are also times when it may be advantageous for Sanssouci Collection to make certain personal information about you available to companies that Sanssouci Collection has a strategic relationship with or that perform work for Sanssouci Collection to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill Guest orders, deliver products to you, manage and enhance Guest data, provide Guest service, assess your interest in our products and services, or conduct Guest research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Sanssouci Collection's policies, except if we inform you otherwise at the time of collection. For example, when you book a holiday or guest room, you authorize Sanssouci Collection and its credit card processing partner to exchange the information that you provide during the reservation process to fulfil the service. If your card transaction is accepted, your account will be governed by Sanssouci Collection's and its partner's respective privacy policies. Without such information being made available, it would be difficult for you to make reservations, have products delivered to you, receive Guest service, provide us feedback to improve our products and services, or access certain services or offers available on the Sanssouci Collection website.

At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

How we protect your personal information

Sanssouci Collection takes precautions - including administrative, technical, and physical measures - to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

The Sanssouci Collection Online Payment System and Shopping Cart use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Sanssouci Collection Online Payment System or Shopping Cart, you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it's transmitted over the Internet.

The Sanssouci Collection does not retain records of guest credit card information after transactions have been successfully processed and our credit card processing partner is fully PCI compliant.

You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Safari.

Integrity of your personal information

Sanssouci Collection has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. You can request a copy of your personal information, your transaction history, and your interactions with our team by contacting us at the email address below.

Cookies and other technologies

As is standard practice on many corporate websites, Sanssouci Collection's website uses "cookies" and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing Guests to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our Guest communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us. Information such as your country and language helps us provide a more useful online shopping experience.

If you prefer not to enable cookies, you may turn this feature off in your web browswer's preferences. Please note that certain features of the Sanssouci Collection website will not be available once cookies are disabled.

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. Sanssouci Collection will not use the information collected to market directly to that person.

In some of our email messages we use a "click-through URL" linked to content on the Sanssouci Collection website. When Guests click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our Guest communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.

In addition we use pixel tags - tiny graphic images - to tell us what parts of our website Guests have visited or to measure the effectiveness of searches Guests perform on our site.

Our companywide commitment to your privacy

Sanssouci Collection takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Sanssouci Collection employees and strictly enforce privacy safeguards within the company. In addition, Sanssouci Collection supports industry initiatives, such as TRUSTe, to preserve privacy rights on the Internet and in all aspects of electronic commerce.

International users

Sanssouci Collection abides by the standards for data protection laid out by the European Union. More about these policies can be found at the European Union Data Privacy Site.

Sanssouci Collection's website has links to the sites of other companies. Sanssouci Collection is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Privacy questions

If you have questions or concerns about Sanssouci Collection's Guest Privacy Policy or data processing, please send us an email to share you concerns at privacy@sanssoucicollection.com. We will undertake to respond to you within 48 hours.

If you do not want Sanssouci Collection to keep you up to date with Sanssouci Collection news, deals, and the latest information on products and services click please send us an email telling us so. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so.

Sanssouci Collection may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.

Sanssouci Collection is a registered trading name of Triple Eight Limited, 50 Town Range, Gibraltar.

Last updated July 4, 2009
© 2009 Triple Eight Limited. All rights reserved.

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